It's easy to get your deposit back. To ensure that your deposit is refunded, pay your rent when it's due, clean the property well before you leave and don't damage any part of the residence.
Your rent is due and expected on or before the first of each month as specified in your agreement. Rent must be postmarked on or before the first of the month and should be sent to: Whitewater Property Management, 612 Wells Street, Ste F, Lake Geneva, WI 53147, or paid online through this website. Payments not received on time, are subject to late fees or other charges.
Under most circumstances the Landlord is not responsible for your personal property. It is important to have renter's insurance to cover your belongings in the event of an unforeseen disaster. This type of insurance is inexpensive and well worth it.
It is important that you take care of your apartment / house keys. Occasionally, you may find yourself locked out of your home or in need of a replacement key. If this occurs, please call 262-473-7300 to get a replacement key. Replacement keys are $5.00. In the case of a lock out, we do our best to accommodate tenants. However, we do not guarantee someone is available 24/7 to open a door.
First you must notify us of any repairs, no matter how minor they seem. Please call 262-473-7300 for emergency repairs. All other regular maintenance requests can be made using the Service Request Form. Please make sure that all repairs are reported in a timely manner, as an ignored repair can become a larger project. Any repair which goes unreported, thereby causing further damage to the Leased Premises, may incur charges to your account. We must have access to the Leased Premises to perform any repairs or maintenance.
Charcoal grills are only permitted when they are stored and used 25 feet away from any structure. If we have provided a picnic table this is your designated grilling area and grills should be stored and used there. Wisconsin's Fire Prevention Code, along with local city ordinances, prohibits the use of barbecue grills on decks and patios of multi-family housing. We can and will be fined by the City of Whitewater if this ordinance is not adhered to. If we are fined, the cost will be passed along to the offenders. Be Safe!
We want you to be happy in your new home and welcome any suggestions. We really appreciate having you as one of our tenants and hope that you will enjoy your new home.